We ship Monday-Friday, excluding holidays. Our floral designs are made to order and typically ship via FedEx Home Delivery within 4-6 business days (home accents & accessories ship within 1–3 business days). Business days do not include weekends or h

We ship Monday-Friday, excluding holidays.&#xA0;Our floral designs are made to order and typically ship via FedEx Home Delivery within 4-6 business days (home accents &amp; accessories ship within 1&#x2013;3 business days). Business days do not include weekends or holidays. Standard Shipping orders placed on Friday after 12 pm EST or over the weekend will begin processing the following Monday.&#xA0;Please note shipping timeframes may vary based on the carrier and the time of the year.

How long does shipping take?

You may wish to choose Expedited Shipping for more rapid delivery, with an additional handling fee. Please select the expedited shipping option at checkout, shipping rates vary based on location. Expedited Shipping orders received by 12 pm EST Monday

You may wish to choose Expedited Shipping for more rapid delivery, with an additional handling fee. Please select the expedited shipping option at checkout, shipping rates vary based on location.&#xA0;Expedited Shipping orders received by 12 pm EST Monday&#x2013;Thursday are shipped the same day. Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday. Expedited Orders apply to all items except Water Illusions, Duck Decoys, and Bird Sculptures which require additional processing time.&#xA0;

Do you offer expedited shipping?

If your order was never delivered and/or appears to be lost in transit, please contact our customer service team at sales@darbycreektrading.com and we will promptly launch an investigation with the carrier and attempt to recover the package. Please k

If your order was never delivered and/or appears to be lost in transit, please contact our customer service team at&#xA0;<a href="mailto:sales@darbycreektrading.com" style=" text-decoration: none;">sales@darbycreektrading.com</a> and we will promptly launch an investigation with the carrier and attempt to recover the package. Please know that this investigation can take 4-6 business days. We will do whatever we can to locate and/or re-fulfill your order.&#xA0;If we and the carrier are unable to locate your missing package, we will issue a full refund and cover the cost of the original shipping and handling.&#xA0;Note: On occasion, we have had customers receive &#x201C;delivered&#x201D; notifications or emails from delivery couriers due to incorrect scans. This typically means that your package could be delivered in the next few business days. However, there is also the possibility that it has been delivered to the wrong address.&#xA0;We do suggest checking with other members of your household that may have received the package and set it aside, as well as your neighbors &#x2014; as miss-delivered packages are usually at a neighboring address.&#xA0;

What if my item is lost?

Once your order is fulfilled by our shipping team, you will receive an email from sales@darbycreektrading.com with your tracking number. The tracking number email will provide a link where you can track your package right to your front door. You can

Once your order is fulfilled by our shipping team, you will receive an email from <a href="mailto:sales@darbycreektrading.com" style=" text-decoration: none;" id="isPasted">sales@darbycreektrading.com</a> with your tracking number. The tracking number email will provide a link where you can track your package right to your front door. You can also sign up for email or text alerts to be notified when your order is delivered.

Shipping and Delivery

How long does shipping take?

Do you offer expedited shipping?

What if my item is lost?

How do I track my order?