Refunds and Exchanges
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When will I get my refund?
Once your return has been received, it will be processed with 48 business hours. You will be notified via email when the refund has been issued. Please allow 3-5 business days for the refund to reflect in your account.
Do you offer refunds or exchanges?
In the event that you are not 100% happy with your purchase, you can choose to return your item(s) within 21 days of receiving your order for a full merchandise refund or exchange — less the cost of shipping and handling. This can all be processed us
What’s your return policy?
In the event that you are not 100% happy with your purchase, you can choose to return your item(s) within 21 days of receiving your order for a full refund or exchange — less the cost of shipping and handling. Return shipping costs are the responsibi
How do I complete an exchange?
You may use our return and exchange portal here: Returns & Exchanges Portal . An exchange can be processed by entering either the email used at checkout, or your zip code, in addition to your order number or tracking number so our system can quickly
What if my item(s) is damaged?
If you have received a damaged item, we are happy to send you a replacement and/or coordinate a return shipment. Please use our Returns & Exchanges Portal, which will walk you through each step to submit a damage claim. This can be processed by enter