How do I complete a return?Updated 2 months ago

To return your purchase for a full merchandise refund, please use our Returns & Exchanges Portal, which will walk you through each step. A return can be processed by entering either the email used at checkout, or your zip code, in addition to your order number or tracking number so our system can quickly locate your order, process your return, and prompt you to purchase the return label. 

We simply ask for you to re-package the item(s) with their original shipping materials and ship them back within 21 days of receiving your order. 

Once the returned item(s) are received in their original and/or good condition, and within the return window, our team will promptly issue a merchandise refund within 1-2 business days and send an email confirmation.