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General FAQ's
Where does my order ship from?
All orders are shipped from our floral design studio located in Columbus, Ohio. If you have any additional questions or need further assistance, please contact us at [email protected], and we'll be more than happy to help.
How can I change my shipping address after placing an order?
If you need to change the shipping address after an order has been placed, please contact us at [email protected] as soon as possible with the correct address information. We will confirm once we have updated the address.
How do I cancel an order?
If you decide to cancel your order, please reach out to us at [email protected] with your request within 24 hours. We will confirm once your order has been canceled. Feel free to contact us if there's anything else you may need.